We build technology that makes human expertise more valuable, not less.
We're a team of doctors, engineers, and operators from leading digital health startups and health systems. We built Caremaze because we've lived the friction alongside care teams as colleagues and as patients.
I got a Master's degree in social work and what I do all day is hand out bus passes.
— Case Manager, major Academic Medical Center
We saw mission-driven, highly skilled professionals using broken tools.
We found dedicated professionals doing important work with software that constantly failed them. Not because anyone chose it that way, but because nothing better existed.
The Phone Tag Loop
We watched a case manager spend 47 minutes on hold just to move a pickup time by two hours and confirm a single bed.
The Post-it Note Workflow
Critical discharge details living on sticky notes and personal cell phones. Not by design, but because the systems couldn't talk to each other.
The Open Text Trap
Social workers tracking complex lives in free-text fields that no one else could search, sort, or act on. Fighting their own software instead of helping their patients.
We believe that's not how the job should be.
The people doing this work are skilled, dedicated, and deeply mission-driven. They went into healthcare to help patients get home safely, not to spend their days on hold or toggling between broken systems.
Discharge coordination is a systems problem, not a people problem.
When care teams have real visibility into what's happening across their patients, when the transactional work gets handled automatically, when nothing falls through the cracks, two things happen: patients get home sooner, and the people coordinating that care feel like professionals again.
Technology should handle the busywork, so care teams can do what they're trained for.
- The 45 minutes on hold
- The follow-ups and status checks
- The tracking across siloed systems
- The faxes and forms that duplicate themselves
- The family conversations
- The complex placements
- The hard decisions that require judgment
- The skills that took years to develop
What we stand for.
People first
We build for the humans doing the work, not to replace them, but to support them. Technology should make expertise more valuable, not less.
Integrity
We do what we say. We're honest about what our product can and can't do. We don't oversell, and we don't make promises we can't keep.
Built together
The best ideas come from the people doing the work. We stay curious, ask questions, and build alongside care teams. Not for them, with them.
Obsess over details
Discharge coordination lives in the details: the 14th call, the bed that freed up at 2pm, the late transport. Care teams don't have time for tools that get them wrong.
Bias toward action
Healthcare is careful for good reasons. But care teams can't wait years for better tools. We test, learn, and iterate. The work is too important to move slowly.
Earned trust
Healthcare doesn't hand out trust easily, and for good reason. We earn it by showing up, listening, and delivering on our commitments. Every time.
Want to talk?
We'd love to hear what you're seeing on your floors.